Changes do not show up on my other device
Read the sync status at the top right of both devices. It names the reason, and clicking it syncs right away.
About 2 minutes · For everyone who uses the app · Last reviewed
Check these, in order
- Look at the status at the top right on both devices. Offline · 3 pending means the changes are still waiting on that device and go as soon as it is online. Syncing… means they are on their way. The sync status
- Click the status to sync right away, on the device that made the change and then on the other. The sync status
- Sync error: hover over the status to see the reason. If the server is down or being updated, it clears once the server is back. Changes don’t show up on my other device
- Signed out: your session ended on that device. Sign in again; the waiting changes are sent afterwards. The sync status
- Locked: your account uses end-to-end encryption and this device needs your passphrase. The sync status
Good to know
- Live next to the status means this device gets other devices’ changes within seconds. Without it, the app still checks regularly, just less often. The sync status
- If both devices changed the same field, the change made last wins everywhere; if they changed different fields, both are kept. There is no conflict to resolve. When two devices change the same task
- A device that was offline for weeks needs a minute after reconnecting to catch up. Tips